Privacy Policy winners33 —
Your Data, Our Responsibility

Winners33 collects your personal data from several different sources as you interact with our platform. Our principle is to collect only what is genuinely necessary — nothing more.

We do not collect sensitive information such as biometric data, health records, religious beliefs, or political views. Financial data collected is limited to information required to process transactions and comply with anti-money laundering (AML) requirements.

Data collected by Winners33 is used for the following purposes only:

• Account Management: Create and manage your winners33 account, including the KYC identity verification process
• Service Provision: Process deposits, withdrawals, and other transactions on the platform
• Platform Security: Detect and prevent fraud, money laundering, and unauthorized access
• Customer Support: Respond to inquiries and resolve issues you have reported
• Platform Improvement: Analyze usage patterns to enhance the user experience
• Legal Compliance: Meet applicable regulatory reporting and compliance obligations
• Service Communications: Send important notices related to your account, transactions, and policy changes

Winners33 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in certain limited situations, data may be shared with:

• Payment Service Providers: Information required to process deposits and withdrawals is shared with providers such as DuitNow, FPX, and relevant eWallets — all subject to strict data protection agreements
• Game Software Providers: Game session information is shared with game software providers for operational purposes — all parties are bound by confidentiality agreements
• Legal Authorities: winners33 will comply with lawful requests from legal or regulatory authorities as required by law.
• Identity Verification Services: KYC information is shared with approved third-party identity verification service providers for verification purposes only

All third parties that receive your data from winners33 are required to comply with data protection standards equivalent to or higher than those of winners33 itself. We are not responsible for the privacy practices of third parties that fall outside our direct control.

Winners33 continuously invests in security infrastructure to keep your data protected from cyber threats and unauthorized access. The security measures we implement include:

• 256-bit SSL Encryption: All data communications between you and the winners33 platform are protected by industry-grade encryption.
• Stored Data Encryption: Sensitive information stored in our database is encrypted using the latest encryption algorithms
• Two-Factor Authentication (2FA): winners33 users are encouraged to enable 2FA for an additional layer of security on their accounts
• 24/7 Monitoring: The winners33 security team monitors platform activity around the clock to detect any anomalies
• Regular Security Audits: The platform undergoes regular penetration testing and security audits conducted by independent parties
• Internal Access Controls: Employee access to user data is restricted based on job requirements and closely monitored

Under Malaysia's Personal Data Protection Act (PDPA) and Winners33's commitment to user privacy, you have the following rights regarding your personal data:

Winners33 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies used by Winners33:

• Essential Cookies: Required for core platform functions such as login verification and session management. Cannot be disabled.
• Functional Cookies: Saves your preferences such as language and display settings to provide a more personalized experience.
• Analytics Cookies: Helps us understand how users interact with the platform for improvement purposes. Data is aggregated and does not identify individuals.
• Performance Cookies: Monitors the platform's technical performance to ensure optimal speed and stability.

You can manage cookie settings through your browser settings. However, disabling essential cookies may affect the functionality of the Winners33 platform.

The winners33 platform is intended exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If we discover that a child's data has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you believe we may have collected data from an underage individual, please notify our support team immediately.

In the course of its operations, Winners33 may process or store your data on servers located in various locations. When your personal data is transferred outside Malaysia, Winners33 ensures that:

• The recipient country or region maintains equivalent data protection standards
• Appropriate and valid data transfer agreements have been implemented
• Data recipients are bound by appropriate data protection obligations
• The transfer is necessary to provide the service you have requested

Winners33 prioritizes processing data within Malaysia or in regions with robust data protection frameworks wherever practically feasible.

Winners33 retains your personal data only for as long as necessary to fulfill the original purpose of collection or as required by law. Our general data retention guidelines are:

• Active Account Data: For as long as your account remains active on winners33
• Financial Transaction Records: Minimum 7 years after the transaction, in line with financial legal requirements
• KYC Documents: Minimum 5 years after account closure, in line with AML requirements
• Support Communication Logs: 3 years from the date of last interaction
• Analytics Data: 2 years in aggregate form that does not identify individuals

Once the retention period expires, your data will be securely deleted or converted into a form that cannot identify any individual.

Winners33 may update this Privacy Policy from time to time in response to legislative changes, industry practices, or the expansion of our services. When material changes are made, we will notify you via:

• Prominent notices on the winners33 platform homepage
• Email to the address registered in your account
• In-app notifications on the winners33 mobile app

Continued use of the winners33 platform after changes take effect constitutes acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account before they take effect.

The "Updated" date at the top of this document indicates when this Privacy Policy was last reviewed. We encourage you to review this policy periodically to stay informed about how winners33 protects your data.